This Cookie Policy explains how Kitchden ("we", "us", or "our") uses cookies and similar technologies when you visit our website at https://kitchden.com ("Website"). It explains what these technologies are and why we use them, as well as your rights to control their use in accordance with the UK General Data Protection Regulation (UK GDPR) and Privacy and Electronic Communications Regulations (PECR).
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website recognise your device and store some information about your preferences or past actions. Cookies can be either session cookies (deleted after you close your browser) or persistent cookies (stored on your device for a set period).
2. How We Use Cookies
We use cookies and similar tracking technologies to:
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Ensure the proper functioning of our website (essential cookies)
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Enable secure checkout and order processing
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Improve your browsing experience and remember your preferences
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Gather analytics on site usage and performance (e.g. via Shopify or Google Analytics)
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Support marketing and retargeting activities, only with your consent
3. Types of Cookies We Use
| Type of Cookie | Purpose |
|---|---|
| Essential Cookies | These are required for the operation of our website. They include cookies that enable you to log into secure areas and use the shopping cart. |
| Performance & Analytics Cookies | These help us understand how users interact with our site and improve functionality (e.g., page load speed, navigation). |
| Functionality Cookies | These remember your preferences (e.g. currency, language) to enhance your experience. |
| Marketing Cookies | These are used to deliver relevant advertisements and track the effectiveness of our campaigns. We only use these with your consent. |
4. Shopify Cookies
Our store is hosted on Shopify.com, which uses its own cookies to manage sessions, cart updates, and secure checkout. For more details on how Shopify uses cookies, please refer to Shopify’s Cookie Policy.
5. Third-Party Cookies
We may use third-party cookies provided by trusted partners (such as Google, Meta, or payment processors) to:
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Analyse traffic sources
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Enable remarketing campaigns
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Facilitate secure payment processing
These cookies are governed by the privacy policies of the respective providers.
6. Your Cookie Preferences
When you first visit our Website, you will be presented with a cookie banner allowing you to accept or decline non-essential cookies. You can also manage or withdraw your consent at any time by:
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Adjusting your browser settings to refuse or delete cookies
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Using the “Manage Cookies” link (if available on the site)
Please note that blocking certain cookies may affect your browsing experience or prevent certain features from functioning properly.
7. Your Rights
You have the right to:
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Be informed about the cookies we use
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Refuse the use of non-essential cookies
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Withdraw your consent at any time
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Request access to or deletion of your personal data processed via cookie technologies
To exercise your rights, contact us at support@kitchden.com.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. The updated version will be published on this page with the revised effective date.
9. Contact Us
If you have any questions about our use of cookies or this policy, please contact:
Kitchden
317 Carlton Hill, Nottingham NG4 1GL, United Kingdom
Email: support@kitchden.com
Phone: +44 7413 018785
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM
