Welcome to https://kitchden.com (“Website”), operated by Kitchden (“we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our Website and the purchase of any products offered. By accessing or using our Website, you agree to be bound by these Terms.
Please read them carefully before placing an order.
1. About Us
Business Name: Kitchden
Business Address: 317 Carlton Hill, Nottingham NG4 1GL, United Kingdom
Email: support@kitchden.com
Phone: +44 7413 018785
Website Hosting: Shopify Inc.
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (UK time)
2. Eligibility
To use this Website and place orders, you must be:
-
At least 18 years of age, and
-
Legally capable of entering into binding contracts under UK law.
3. Products and Availability
We offer a curated selection of home interior products including mirrors, storage baskets, and decorative vases. All product descriptions and prices are subject to change without notice. We make every effort to ensure accuracy but cannot guarantee that all product information is always up to date or free from errors.
Availability of products is subject to stock levels. We reserve the right to limit quantities or discontinue any product at any time.
4. Orders
Orders placed before 2:00 PM (GMT) are processed within 1–2 business days. Delivery is estimated within 3–7 business days within the United Kingdom.
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for reasons including but not limited to:
-
Suspected fraud
-
Pricing errors
-
Shipping restrictions
-
Product unavailability
5. Pricing and Payment
All prices are listed in British Pounds Sterling (GBP) and include applicable UK VAT (if applicable). We accept the following payment methods:
-
Visa
-
Mastercard
-
American Express
-
Diners Club
-
Discover
-
JCB
-
Apple Pay
-
Google Pay
Payments are processed securely via Shopify’s integrated payment platform. We do not store or process any card details directly.
6. Shipping Policy
We offer free delivery within the United Kingdom only. For full details, refer to our Shipping Policy.
7. Return & Refund Policy
We offer free returns within 30 days of delivery. Items must be unused and returned in their original condition. Refunds are processed within 7 business days of receipt. Exchanges are also accepted.
For full details, please consult our Return & Refund Policy.
8. Intellectual Property
All content on this Website, including text, images, product designs, graphics, logos, and layout, is the property of Kitchden or its licensors. It may not be copied, reproduced, or used without our prior written consent.
9. Limitation of Liability
To the extent permitted by law, Kitchden shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or Website.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.
10. Force Majeure
We are not responsible for delays or failures to perform any obligation under these Terms if the delay or failure results from events beyond our reasonable control (e.g., natural disasters, strikes, transport interruptions, governmental actions).
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions regarding these Terms, please contact us:
Kitchden
317 Carlton Hill, Nottingham NG4 1GL, United Kingdom
Email: support@kitchden.com
Phone: +44 7413 018785
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM
